Article Categories

[ 1 ]   2    3    4    5    6    7    8    9    10   Next  >> 

1

One thing all successful small business owners have in common is the knowledge that their business is based on enthusiastic customers. Despite their multi-tasking titles of bookkeeper, service provider and sales-manager, their most important title is Customer-Enthusiasm Guru.Your question, undoubtedly, is how do I find time in my unbelievably over-loaded schedule to become a customer-enthusiasm guru? Following are a few quick steps you can take to focus on your customer in everything you do:1. Evaluate your customer base. Who are your best customers and why? What similarities do they share? What are their core needs and how do you ...

2

(ARA) - As we hear more predictions of an economy showing signs of weakening, managers around the country are asking a couple of key questions: Are we prepared for a recession reminiscent of the early 1990s? Did we learn enough from experiences nearly a decade ago to improve how we perform in 2001? The answer: probably.While the financial experts monitor and project the extent of an economic slowdown, little doubt remains that the early years of this decade will likely feature layoffs and restructuring across every industry. These staff reductions, or even the anticipation of them, can have a dramatic influence on employee motivation and ...

3

Considering a work-from-home business? Clients often say their biggest fear is loss of momentum. Here are ten tips to keep yourself motivated and productive.(1) Build structure into your day.Create a schedule and To Do list every evening for the next day, before you sign off for the day. (And yes ? it is important to sign off, even if you return later to complete a project.) Include breaks and email reading time.(2) Define goals by numbers ("write 1000 words") instead of time ("2 hours on Mega account"). One of the joys of working at home is you get to quit when you?re finished ahead of schedule.(2) Train friends and neighbors to ...

4

Manufacturers and distributors are rolling out more sales incentive programs for their channel partners than ever before.Some of these programs are not as successful as they could be, however, because they fail to appreciate fully what motivates salespeople and drives them to overachieve. Read on to learn six key concepts that can make your incentive programs more effective.The dangling of the proverbial carrot is an ancient art that is commonly understood to be at the heart of human behavior, psychology, motivation, and, in particular, business. Manufacturers and distributors commonly use this technique with their channel partners in ...

5

Upper Saddle River, N.J. ? March 8, 2004 - Compensation Resources, Inc. released the results of a study they recently conducted of 642 companies covering the usage of Long-Term Incentives (LTI). Since 2001, the US business sector has been shaken by disclosures of mismanagement, poor corporate governance and outright criminal acts, all revolving around and involving the apparent excesses of Executive Compensation. The resulting media frenzy, public outcry, and indignant protests of shareholders and institutional investors, has resulted in some significant and far reaching changes to Executive Compensation. These have included the enactment of ...

6

Employee retention and motivation?why should employers care? A storm is brewing. National productivity was up 3.9% in the second quarter and 1.9% in the third quarter of 2004. At the same time, the unemployment rate was up 5.5% in October 2004. ?Productivity is up, but fewer people are doing more,? said Jennifer Loftus, SPHR, CCP, CBP, GRP, National Director, Astron Solutions. ?In addition, the number of 25-34 year old workers will decline by 2.7 million by 2008, resulting in a predicted shortage of 10 million workers within the next ten years.?According to the Society for Human Resource Management (SHRM), each employee who leaves a ...

7

Are workers telling the truth when they say they are ill? This question was posed on the Money Programme on BBC Television in December 2004. British Bosses are reporting that more and more of their staff appear to be skiving off with faked illnesses and many firms are taking new steps to crack down on malingerers. Research by the Confederation of British Industry suggests that workplace absence is on the rise for the first time in five years. Last year we were off sick on average for 7.2 days up from 6.8 the previous year. It costs UK businesses £11.75bn a year, the CBI says. The CBI also estimates that 15% of all illness is due to people ...

8

I recently spoke to a group of sales professionals at the end of their training conference. The attendees had participated in many learning sessions over a two day period ? most of which were product related. I was scheduled to speak after dinner and I was somewhat concerned how attentive they would be by this time.Fortunately, in the days preceding, the company had structured the entire program to create energy, excitement and to foster a sense of team enthusiasm. They had a theme and encouraged their vendors to incorporate the theme into each of their individual presentations. They awarded prizes for the team with the most energy and ...

[ 1 ]   2    3    4    5    6    7    8    9    10   Next  >>